Skip to content
English - United States
  • There are no suggestions because the search field is empty.

Account Locked

Forgot your password? It's quick and easy to regain access to your Aquifer courses. Follow our step-by-step instructions to get back on track.

 

Aqueduct accounts will lock if an invalid password is used to try to log in 5 times. When your account locks, you will receive an email with a link to unlock your account.

 

1. When you type in an incorrect password, you will be notified of how many login attempts you have until your account will lock. 


2. After 5 failed attempts, you will be notified that your account is locked.


3. You will receive an email with instructions to unlock your account. Please click on the link Unlock my account, to unlock your account. 


If you do not receive an email with a link to unlock your account, please submit a support ticket to Aquifer Support.