Aquifer Support

Check out our Knowledge Base for answers to common questions, such as:

• Resetting your password
• Unlocking your account
• Password requirements

If you’ve reviewed our Knowledge Base and still need support, please complete a support ticket here. Please provide as many details as possible about your issue.

Note: If you are experiencing an error (“The change you wanted was rejected“) when registering for the first time and you are using Safari, please try another web browser (Chrome, Firefox, etc.)

Need to contact us about something else or to request a call back, see how here. 

Support Hours:
Monday-Friday: 8 am – 12 pm Eastern, minus holidays.