Aquifer Support

Did you know?

1. That our Knowledge Base has answers to common questions and FAQs around topics like:

   • Resetting your password
   • Unlocking your account
   • Password requirements
2. That our AI-powered Aquifer Support Agent is available 24/7 in the Knowledge Base on any article. Access the agent by selecting the widget that pops up on your bottom right screen. 

If you’ve reviewed our Knowledge Base and still need support, please complete a support ticket on this page. Please provide as many details as possible about your issue.

Note: If you are experiencing an error (“The change you wanted was rejected“) when registering for the first time and you are using Safari, please try another web browser (Chrome, Firefox, etc.)

Need to contact us about something else or to request a call back, see how here. 

Support Hours:
Monday-Friday: 9 am – 5 pm Eastern, minus holidays.