Aqueduct accounts will lock if an invalid password is used to try to log in 5 times. When your account locks, you will receive an email with a link to unlock your account.
1. When you type in an incorrect password, you will be notified of how many login attempts you have until your account will lock.
2. After 5 failed attempts, you will be notified that your account is locked.
3. You will receive an email with instructions to unlock your account. Please click on the link “Unlock my account”, to unlock your account.
