Aqueduct accounts will lock if an invalid password is used to try to log in 5 times. When your account locks, you will receive an email with a link to unlock your account.
1. When you type in an incorrect password, you will be notified of how many login attempts you have until your account will lock.
![4locksleft](https://aquifer.org/wp-content/uploads/2023/04/4locksleft.png)
2. After 5 failed attempts, you will be notified that your account is locked.
![accountlocked](https://aquifer.org/wp-content/uploads/2023/04/accountlocked.png)
3. You will receive an email with instructions to unlock your account. Please click on the link “Unlock my account”, to unlock your account.
![Unlockemail](https://aquifer.org/wp-content/uploads/2023/04/Unlockemail.png)